Jizan Returns and Exchange Policy
No returns or exchanges on SALE ITEMS or LIMITED PROMOTIONAL ITEMSor DIY
Returns or Exchanges
To be eligible for a return or exchange, your item(s) must be:
Jizan Shop Returns
If you have additional questions please email [email protected] and provide your order number so we can assist.
If over 7 days have gone by since you’ve received your purchase, unfortunately we can’t offer you a refund or exchange.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, usually requires 3-5 business days depending on your banks policies.
If USPS tracking states your package has been delivered, we will NOT be able to offer a refund. You will need to contact your local post office and file a claim.
If you haven’t received a refund yet after we’ve notified you, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at
[email protected].
We only replace items if they are proven defective or damaged within 7 days of the order delivery date. If you need to exchange it for the same item, send us an email with photos of the damage or defective item at [email protected] for further assistance.
You will be responsible for paying for your own shipping costs for returning your non-defective item. Original order shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Contact us at [email protected] for questions related to refunds and returns.