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Shipping Information

We know how exciting it is to receive your new Jizan case! We strive to process and ship your orders as quickly as possible. Below you will find our international shipping rates, estimated transit times, and warehouse locations.

? Local Warehouse Shipping Rates

To provide you with the fastest and most cost-effective delivery, we operate local warehouses and specialized shipping routes across key regions:

? North American Shipping (Mexico)

?? European Union (EU) Shipping Rates

For all other EU countries not listed above, orders are proudly fulfilled and dispatched from our Germany Warehouse. All rates are billed in Euros (€):

Country Country Code Shipping Cost
Italy IT €8.67
Poland PL €5.90
Croatia HR €4.74
Czech Republic CZ €4.93
Slovakia SK €5.58
Hungary HU €5.68
Slovenia SI €5.77
Bulgaria BG €6.15
Netherlands NL €6.52
Belgium BE €6.67
Austria AT €6.31
Luxembourg LU €6.53
Ireland IE €6.74
Lithuania LT €7.17
Greece GR €7.44
Romania RO €7.55
Latvia LV €7.97
Portugal PT €8.59
Estonia EE €8.59
Denmark DK €10.56
Finland FI €11.84
Malta MT €12.46
Sweden SE €12.68
Cyprus CY €17.02

? Other International Destinations

Frequently Asked Questions (FAQ)

When will my order be shipped?

We do our best to ship your case the following business day. Please note that it can take 1-3 business days to process your order before it leaves our facility. We appreciate your patience!

How long does international shipping take?

All international shipping transit times vary by location. Please allow 24-72 hours for your tracking link to update. Once dispatched, international orders typically take 3-14 business days to arrive.

Why hasn’t my tracking link been updated?

Tracking links don’t always update in real-time and can take 48-72 hours to reflect the latest scans. If it hasn’t been updated immediately, don’t worry—your package is still on its way to you!

Why haven’t I received my tracking information?

Please be sure to check your spam/junk folder as the shipping confirmation email may have landed there. If you still cannot locate it, please email our support team and we will be happy to provide it.

I didn’t get my package in 7 days, is it lost?

If your order hasn’t arrived within the standard delivery time, it doesn’t mean it’s lost. Packages can be delayed by customs or local postal services. Always check with your local post office for the most up-to-date information.

My package says “delivered” but I don’t have my case.

Jizan cannot be held liable for packages marked as delivered by the courier but not received (e.g., lost or stolen after delivery). Please contact the courier directly so they can help track down your package. We want to ensure you get your case and will do our best to assist you in the process.

*Please note: The delivery times mentioned are estimates. Jizan does not guarantee exact delivery dates.